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UK Airports improving service for children with ASD

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Guest article by Will Davies of Fubra Limited.  Fubra is a small creative technology company located in Hampshire, England.   It runs many websites including Airport Parking Shop and the UK Airport Guides Network.  Recently, it was brought to Fubra’s attention that accessibility at airports for people with disabilities or special needs was something that needed improving and so they decided to create features relating to disabilities and special needs at the airport to spread awareness. So far these have included – looking at facilities across 22 UK airports and adding them to each airport guide, Changing Places Facilities at UK airports and Autism at the airport. This article looks at how UK airports are improving their services for children with autism.

airportsandautism

In years gone by, many parents with children on the Autistic spectrum would have avoided airports like the plague! Whilst it may be true that airports (and planes) aren’t a great place for Autistic children, due to the large crowds, long cues and boredom that can occur whilst on long flights; parents whose children suffer from the disorder cannot be expected to never take their child abroad, after all, they need to see the world too!

This is something that a few UK airports have really taken on board, there may still be a long way to go but it’s great to see some of them making an effort! Manchester Airport is probably the stand out – the airport have created individual booklets for each terminal, videos to help guide parents through the whole process and brightly coloured wristbands to help fast track ASD children (beating the long queues that can cause problems). Gatwick have also got on board with the booklets but it’s clear to see that Manchester have really had a good think about the situation and they even managed to get Keith Duffy (former Boyzone member) to feature in a few of their videos! He has been campaigning for Autism awareness since his daughter was diagnosed at 18 months.

Edinburgh Airport have recently partnered with Scottish Autism in a bid to improve the experience for ASD children at the airport. Families can now book pre-flight visits in order for the child to familiarise themselves with the airport and see how things work.

Airport Parking Shop have put together a really handy piece of content that gives parents some tips on how to keep ASD children occupied at the airport and on the plane; it also looks at things you should consider before setting off for the airport. If you’re travelling from the UK with any other disabilities then be sure to check out the Heathrow Airport Guide, they have a dedicated page for special assistance at the airport and other airports can be accessed from the bottom of the page.

Follow on Twitter: @Fubra @airportparkshop @HeathrowTweets @CP_Consortium @manairport @Gatwick_Airport @KeithDuffyExp @EDI_Airport @scottishautism

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